PRODUCT FAQ

If you're not completely satisfied with your first order, whether it's our sippable Bone Broth or delicious Noodle Kits, we'll refund your first order in full.

Want to try a single Pressery product before ordering? Use our Store Locator to find Pressery products in a store near you.

Unlike other products on the market that are powdered, frozen, or dried, all Pressery products are created and shipped fresh.

Our Organic Bone Broth and Noodle Kits are 100% fresh and ready to slurp. We use only the highest-quality ingredients and ethically-sourced meat to craft our products, resulting in a mouthwatering flavor and easy-to-drink texture that you can feel good about incorporating into your diet.

In order to avoid using preservatives and artificial flavors, we keep our products cold from the moment we make them to the time they go into your fridge.

To make sure our products stay cold, we've developed insulated shipping boxes and only deliver using 3-day shipping (or faster). This way, we lock in the freshness and flavor of every bottle of broth and noodle kit we send.

Shipping is 100% free for all subscriptions and a flat $9 on all one-time orders.

What it is:

Remember that giant pot of veggie scraps and chicken bones that sat simmering on your grandma’s stove-top for days?

We give you all the nourishing, flavorful goodness without any of the hassle. We slow-simmer the highest-quality grass-fed beef & antibiotic-free chicken bones to make our broths, adding coconut vinegar to extract maximum nutrients and all-organic veggies for that unbeatable flavor and seriously sippable consistency.

How it's good for you:

Bone broth is chock full of benefits that health nuts cannot stop raving about. The minerals and essential amino acids extracted during the simmering process have been linked to improving digestive health and joint function, reducing inflammation, strengthening hair & nails, and improving sleep.

The uses of bone broth in your kitchen are virtually endless — whether you’re using it as a nutrient-dense addition to your favorite recipes, or simply sipping it from your favorite mug. Punch up the flavor on your rice, pasta, and other grains by swapping out water for broth. Instantly transform bland soups and stews into rich, complex kitchen masterpieces. Refuel from a work out or banish the chills by heating and sipping a serving or two. Whatever your style, we’re giving you a silky-smooth, mouthwatering way to get your broth fix.

Absolutely. We maintain the highest standards for all the ingredients we use in our products. All the cattle we source is 100% grass-fed, which is a heavily audited claim and much harder to achieve than grass-fed. The USDA FSIS-approved claims that accompany our beef bones are:

100% grass fed

No Antibiotics Administered

No Added Hormones

Not Confined

Free-Range - Never Confined to Feedlot

Vegetarian Fed

Pasture-Raised

Non-GMO Project Verified


The chicken we source is all Step 3 Rated, meaning all chickens have access to outdoor areas with ample water, shade, and features to promote natural behaviors (i.e. bales of straw for pecking and tree branches for playing and hiding). The claims that accompany our chicken bones are:

Non-GMO Project Verified

Fed an organic vegetarian diet

No Preservatives

No Antibiotics Ever

Raised without added hormones


We hope you can sip comfortably knowing your broth comes from happy, healthy cows and chickens!

Many of our products are certified USDA Organic, including our Ramen Kits and Bone Broths. For info on a specific product, we suggest you check out the product page.

We recommend using our bone broth within 5 days after opening — just don’t forget to keep it in the fridge!

Our noodles are packaged in individual servings, so we recommend opening them one at a time and letting the rest stay in the fridge unopened. The expiration date is usually 30-60 days after the delivery date.

Not all liquid broths are created equal, and the convenience of a long shelf life comes at a price. You probably wouldn’t look for chicken breast or spare ribs in the unrefrigerated center aisles of the grocery store, so why would you search for bone broth here?

Shelf-stable broths may seem like the easier option, but aroma and flavor are often on the chopping block when it comes to elongating shelf life. The fresh, cozy bone broth flavor is turned stale by exposure to high temperatures (~251 degrees Fahrenheit) during a process called retorting. To compensate for the lack of flavor, companies will frequently add sodium or fats. Pressery broths are kept cool from the moment they're bottled in order to preserve the freshest, tastiest flavor for you and the fam.

Yes – all of our products require refrigeration up until you're ready to sip or slurp. We are committed to bringing you healthy products that are fresh and flavorful, and that means skipping the harmful added preservatives and processing techniques that many other companies use.

Since Pressery’s earliest days, quality and integrity have been our top priorities. We want to make sure you’re getting the best of the best every time you take a sip (or a bite), which is why we proudly produce and quality-check each and every item we sell from of our full-scale manufacturing operation in Denver, Colorado.

While most of our products do not contain gluten (our bone broths and pho), we do process gluten-containing products (ramen kits) in our facility. We have an allergen program in place to prevent cross-contamination for all our gluten-free friends.

SHIPPING FAQ

Shipping is 100% free on every subscription order.

One-time orders just $9 per order.

Pressery products are cold-shipped. This means that our products arrive to your home still cold and ready to go straight into your fridge.

Why?

In order to avoid using preservatives and artificial flavors, we keep our products cold from the moment we make them to the time they go into your fridge.

How?

To make sure our products stay cold, we've developed insulated shipping boxes and only deliver using 3-day shipping (or faster). This way, we lock in the freshness and flavor of every bottle of broth and noodle kit we send.

All of our shipments go out Monday through Wednesday in order to avoid our fresh products getting stuck in transit over a weekend.

If your order is placed by Tuesday evening, it will arrive no later than Saturday, depending on your location.

We ship to the continental US.

Sorry Alaska, Hawaii, Virginia, and outlying islands... we just can't guarantee our products to be fresh by the time they get to you. Why Virginia? Ask UPS.

As much as we'd love to be able to ship smaller quantities, we are unable to do so due to shipping rates. Since all of our products are delivered using 3-day shipping (or faster) to preserve freshness, it's simply not economical to ship smaller quantities.

Plus, imagine the waste of that much shipping!

That's why we have our 100% Satisfaction Guarantee. If you're unsatisfied with our products, we're refund your first order in full.

Want to try just one bottle or noodle kit? Check out our store finder to find a Pressery vendor near you.

ORDERS FAQ

If you need to make changes to your order, send us an email at hello@pressery.com as soon as you can.

We’ll do our best to catch your order before it ships out.

Possibly. There’s only a short window of time for us to edit or cancel your order.

Email hello@pressery.com and we’ll do our best to right the wrongs.

You’ll receive a shipping confirmation with your tracking number as soon as your order ships out.

Give that tracking number 24 hours to update once you receive it, and then you can follow your order on it’s way to you.

If your package has been marked as delivered but you don’t see it on your doorstep, e-mail us at hello@pressery.com and we’ll do our best to track it down.

SUBSCRIPTIONS FAQ

No, you can cancel your subscription at anytime.

In order to cancel your subscription, you will first need to log in to your account. Click the Subscriptions tab, then next to each of the products you are subscribed to is a Cancel button. You would use this if you would like to no longer receive this subscription product.

In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if something has changed for the card holder's place of residence or the email address on file.

Once logged in, click on Subscriptions and click Edit to the right of the address. This only affects the shipping/delivery address, this does not update billing information related to the method of payment.

OTHER FAQ

We are proud to partner with local farms like The Golden Hoof out in Boulder, CO to give our food waste a second life. The leftover pulp & scraps from our juicing process are converted to compost or silage to supplement the diet of livestock and reduce methane emissions. 

Every product we make is packaged using 100% recyclable materials. We’re also huge fans of upcycling, and encourage our customers to give our bottles and kits a second life — share your trash-to-treasure creations with us on Instagram, and be sure to tag #presseryupcycle!

Yes! All of Pressery's packaging is BPA-free and fully recyclable.

We said a fond farewell to our beloved Sparkling Drinking Vinegars at the end of Summer 2018. We firmly believe that keeping our commitment to innovation alive requires the ability to—as they say—“fail fast, fail often, fail forward.” Our Vinegars are currently enjoying a comfortable retirement alongside our Probiotic Soups, Cold Pressed Juices, and seasonal Turkey Brine, and we are more focused than ever on developing new, innovative products that our customers can’t get enough of.

We’d love to be friends! Shoot us an email at hello@pressery.com and we’ll see what we can do to get Pressery on your shelf.

Looking for a little more info on the company and our products? Download our media kit here.

Hey there, potential future coworker! We can’t wait to get to know you. Shoot us an email at hello@pressery.com with your resume, contact info, and a sentence or two about what you’d add to the team.

Curious one, aren't you!

Read more about our products and company on the Our Difference page.

Please feel free to contact our team, as well,